APA (7. basım) Alıntı

(2013). Integrated measurement-- KPIs and metrics for ITSM a narrative account / Daniel McLean. [electronic resource].

Chicago Style (17. basım) Atıf

Integrated Measurement-- KPIs and Metrics for ITSM a Narrative Account / Daniel McLean. [electronic Resource]. 2013.

MLA (9th ed.) Atıf

Integrated Measurement-- KPIs and Metrics for ITSM a Narrative Account / Daniel McLean. [electronic Resource]. 2013.

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