(2013). Customer service in libraries: Best practices / edited by Charles Harmon, Michael Messina.
Chicago Style (17th ed.) CitationCustomer Service in Libraries: Best Practices / Edited by Charles Harmon, Michael Messina. 2013.
MLA (9th ed.) CitationCustomer Service in Libraries: Best Practices / Edited by Charles Harmon, Michael Messina. 2013.
Warning: These citations may not always be 100% accurate.