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| Формат: | Video Recording |
|---|---|
| Язык: | английский |
| Предметы: | |
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| era | |
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| format | Video Recording |
| genre | |
| geographic | |
| id | b0ec4de0-be12-4875-97d6-ef70d78e87c2 |
| isbn | |
| issn | |
| language | eng |
| physical | 1 videodisc (25 min.) :sd., col. ;4 3/4 in. +1 Leader's Guide (32 cm.) |
| publication | – publisher: Telephone Doctor dateOfPublication: c1999 |
| publishDate | c1999 |
| subjects | |
| title | Determining caller needs listening skills, questioning techniques / Telephone "Doctor.". [videorecording] : |
| topic | Telephone in business. Telephone etiquette. Customer services. Listening. |