(2009). Integrated management of systems, services, processes and people in IT: 20th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2009, Venice, Italy, October 27-28, 2009 : proceedings / Claudio Bartolini, Luciano Paschoal Gaspary (eds.).
Citação do estilo Chicago (17ª ed.)Integrated Management of Systems, Services, Processes and People in IT: 20th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2009, Venice, Italy, October 27-28, 2009 : Proceedings / Claudio Bartolini, Luciano Paschoal Gaspary (eds.). 2009.
Citação MLA (9ª ed.)Integrated Management of Systems, Services, Processes and People in IT: 20th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2009, Venice, Italy, October 27-28, 2009 : Proceedings / Claudio Bartolini, Luciano Paschoal Gaspary (eds.). 2009.