(1993). Root cause analysis: A tool for total quality management / Paul F. Wilson, Larry D. Dell, and Gaylord F. Anderson.
Cita Chicago (17th ed.)Root Cause Analysis: A Tool for Total Quality Management / Paul F. Wilson, Larry D. Dell, and Gaylord F. Anderson. 1993.
Cita MLA (9th ed.)Root Cause Analysis: A Tool for Total Quality Management / Paul F. Wilson, Larry D. Dell, and Gaylord F. Anderson. 1993.
Atenció: Aquestes cites poden no estar 100% correctes.