| era | |
|---|---|
| format | Book |
| genre | |
| geographic | |
| id | 68eedf18-e46c-457c-8d28-ff441d953b15 |
| isbn | 9780471155348 (pbk. : alk. paper) |
| issn | |
| language | eng |
| physical | xiv, 322 pages :illustrations ;24 cm |
| publication | – publisher: Wiley dateOfPublication: ©1997 |
| publishDate | ©1997 |
| subjects | |
| title | Delivering world-class technical support / Navtej (Kay) Khandpur and Lori Laub. |
| topic | Computer technical support. |