(2012). Lean sigma methods and tools for service organizations the story of a cruise line transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming. [electronic resource].
Chicago-referens (17:e uppl.)Lean Sigma Methods and Tools for Service Organizations the Story of a Cruise Line Transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming. [electronic Resource]. 2012.
MLA-referens (9:e uppl.)Lean Sigma Methods and Tools for Service Organizations the Story of a Cruise Line Transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming. [electronic Resource]. 2012.
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