Personeel: Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, editor.

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Formaat:	Boek
Taal:	Engels
Onderwerpen:	Conflict management. Customer relations. Libraries Libraries and community. Public services (Libraries) Aufsatzsammlung. Benutzerverhalten. Bibliothek. Neue Technologie. Problem. Soziale Probleme. Soziale Sicherheit. Bibliothèques Gestion des conflits. Relations avec la clientèle. Relations bibliothèque-collectivité. USA.
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era
format	Book
genre
geographic
id	5bbf2f0a-a817-42e2-906d-a2743bff13b3
isbn	9780789017307 (alk. paper) 9780789017314 (pbk. : alk. paper)
issn
language	eng
physical	303 pages ;23 cm
publication	– publisher: Haworth Information Press dateOfPublication: ©2002
publishDate	©2002
subjects
title	Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, editor.
topic	Conflict management. Customer relations. Libraries Libraries Libraries and community. Public services (Libraries) Aufsatzsammlung. Benutzerverhalten. Bibliothek. Neue Technologie. Problem. Soziale Probleme. Soziale Sicherheit. Bibliothèques Bibliothèques Bibliothèques Gestion des conflits. Relations avec la clientèle. Relations bibliothèque-collectivité. USA.