(1978). Flying dilemmas: Consumer problems and complaint mechanisms for airline passengers / by Patricia Kennedy.
Cita Chicago (17th ed.)Flying Dilemmas: Consumer Problems and Complaint Mechanisms for Airline Passengers / by Patricia Kennedy. 1978.
Cita MLA (9th ed.)Flying Dilemmas: Consumer Problems and Complaint Mechanisms for Airline Passengers / by Patricia Kennedy. 1978.
Atenció: Aquestes cites poden no estar 100% correctes.