(1998). Bad software: What to do when software fails / Cem Kaner, David Pels.
Chicago Style (17th ed.) CitationBad Software: What to Do When Software Fails / Cem Kaner, David Pels. 1998.
MLA (9th ed.) CitationBad Software: What to Do When Software Fails / Cem Kaner, David Pels. 1998.
Warning: These citations may not always be 100% accurate.