APA (7th ed.) Citation

(1998). Bad software: What to do when software fails / Cem Kaner, David Pels.

Chicago Style (17th ed.) Citation

Bad Software: What to Do When Software Fails / Cem Kaner, David Pels. 1998.

MLA (9th ed.) Citation

Bad Software: What to Do When Software Fails / Cem Kaner, David Pels. 1998.

Warning: These citations may not always be 100% accurate.