APA (7th ed.) Citation

(2009). Technical support essentials: Advice you can use to succeed in technical support / Andres R. Sanchez.

Chicago Style (17th ed.) Citation

Technical Support Essentials: Advice You Can Use to Succeed in Technical Support / Andres R. Sanchez. 2009.

MLA (9th ed.) Citation

Technical Support Essentials: Advice You Can Use to Succeed in Technical Support / Andres R. Sanchez. 2009.

Warning: These citations may not always be 100% accurate.